Sarbojit Mallick The Banking, Financial Services, and Insurance (BFSI) industry is valued at Rs. 81 trillion and will likely become the third-largest by 2025. It plays a significant role in encouraging economic progress with immense contributions to the country’s GDP. However, the onset of the pandemic has brought a paradigm shift in the way the BFSI sector provides services to its consumers. The accelerated digital adoption across the country resulted in the sector’s IT department spending extra hours on the seamless digitization of services. Even employees were also obliged to alter their daily routines to balance home and work on the fly. This shift to remote work culture opened a whole new world of opportunities for both firms and employees. With the rise of digital culture, the BFSI sector is highly focused on developing an innovative business model and a customer experience journey. Every firm is now embracing fintech tools for rapid transformation, and there is an emphasis in this fintech environment on bridging the skill gap and building an ecosystem driven by people’s capabilities. Digital transformation shaping hiring trends In the digital age, recruitment is oriented towards expertise to satisfy customers. Banks have implemented digital platforms in seamless […]
Click here to view original web page at timesofindia.indiatimes.com
