PARTNER CONTENT: The famous management scientist Ken Blanchard defines ultimate services in his book Legendary Service : Consistently delivering ideal services to retain customers, thereby increasing the competitiveness of enterprises. Sun Fangping, Senior Vice President (SVP) of ZTE said that in recent years, ZTE Global Services has proposed the brand concept of “Ultimate Services” in the hope that by continuously improving network services, we can provide global operators and industry customers with ultimate network experience, continuously improve network value, and promote the development of the global digital economy. Operators are in the urgent need of digital transformation to ensure the competitiveness of their own networks and business, and to explore new markets. ZTE has a long history of in-depth cooperation with operators, and plays an important role in the transformation process. The Communications Industry Takes the Lead in Digital Transformation In recent years, digital economy has become a hot concept. Operators play an important role in telecommunications infrastructure construction. In the wave of digital transformation, the communications industry takes significant responsibilities as the infrastructure builder and digital application enabler of digital transformation of thousands of industries. In addition, its own networks and services also have strong digital requirements. Represented […]
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