Balancing innovation with its human impact is not just important, it’s imperative Zscaler EVP of Customer Experience Kavitha Mariappan explains the importance of keeping in the human element in the race for digital transformation In an era of rapid technological advancement, businesses across the globe are embarking on digital transformation journeys to stay competitive and relevant. This process, while essential, often brings about significant changes that can be disruptive to organisations and their employees. As companies navigate this complex landscape, the importance of balancing technological progress with human considerations has become increasingly apparent. Digital transformation is not merely about implementing new technologies; it’s about fundamentally changing how businesses operate and deliver value to their customers. This shift requires careful planning, clear communication, and most importantly, empathetic leadership to ensure success. But finding that balance, may prove elusive. To find out how enterprises can juggle innovation with its human element, Cyber Magazine spoke with Kavitha Mariappan, EVP of Customer Experience, Zscaler. Kavitha Mariappan, EVP of Customer Experience, Zscaler The imperative of digital transformation Kavitha explains the driving forces behind digital transformation: "Digital transformation is a necessary response to the seismic shifts in today’s IT and security environments, driven by an […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
