Communicating with the residents and community members you serve is a critical component in building trust, relationships, and legitimacy in the eyes of those you are sworn to protect. Additionally, building a rapport and managing your relationship with the media that covers your department can lead to consistent news coverage and create an ally when you need to get information out in a timely manner. John Guilfoil will offer his four-hour course on the topics of public relations and media relations for first responders. The class is open to any police, fire, public health, emergency management, dispatch, sheriff, prosecutor or other first responder worldwide! This is also a terrific networking opportunity, as the last class brought students from more than a dozen states together via Zoom! COMPLETING THIS COURSE WILL TEACH YOU: A basic understanding of Public Relations and Media Relations Understanding the need to act and communicate quickly during a crisis Understanding how effective communication builds public trust and legitimacy for your Department The importance of Media Relations skills and overall Communication This class is perfect for chiefs, department heads, public information officers, aspiring PIOs, supevisors and anyone seeking to increase their knowledge of public communications!