Workplace transformation: 8 steps to build a successful plan

A workplace transformation strategy can help enterprises radically improve the employee experience. When done well, it can also lead to more effective business technology and people processes. What is workplace transformation and what’s driving it? Workplace transformation is the redesign of workspaces, processes and technologies to ensure a good experience for employees. It requires an awareness of the different work styles of employees and how physical space and technology can be adapted to accommodate their different needs. A comprehensive workplace transformation strategy uses a human-centered design approach and starts by understanding the technology needs of the workforce. This includes how workers interact with operational platforms, connect and communicate with colleagues, and access information across the enterprise. The events of the last couple of years have shifted employee expectations. "The pandemic’s disruption to life at large has set in motion fast-changing trends, from the great resignation to quiet quitting, in an indicator that people are looking for different things at different times from their employers," said Kameshwari Rao, global chief people officer at Publicis Sapient, a digital transformation consultancy. "For organizations to stay on the right foot in these shifting sands, they require a keen understanding of who their people […]

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