VIENNA, AUSTRIA / ACCESSWIRE / December 10, 2024 / At cargo-partner, a group company of NIPPON EXPRESS HOLDINGS, INC., digitalization is key to shaping the future of logistics and enhancing the customer experience. Central to its digital transformation is the expertise of cargo-partner’s IT leadership, with women leaders playing an instrumental role in driving these innovations. Streamlining Logistics Processes with CargoWise "We’ve always aimed to streamline processes and improve efficiency to deliver the best experience for our customers," said Nadezhda Hauer, Head of Business Intelligence & Advanced Analytics at cargo-partner. "One of our key milestones has been the implementation of CargoWise across all global locations. This, alongside our supply chain management platform, SPOT, has enabled us to integrate data across systems and external data sources, giving our customers faster, more transparent services and better control over their shipments." Maximizing Customer Value with Salesforce Integration But CargoWise is just one aspect of cargo-partner’s recent digital transformation efforts. Liandre Vasco, Team Leader IT Sales Applications, has been instrumental in maximizing customer engagement through Salesforce integration. "Salesforce has allowed us to create a 360-degree view of our customer relationships," Liandre Vasco explained. "This enables us to proactively address customer needs, enhance communication, […]