AI at Scale – 55 AI use cases live, 270K+ users onboarded. Client Zero Innovation – Internal testing ensures market-ready solutions. Wipro’s transformation began in 2018 with the Client Zero Approach, using itself as the first testbed for new solutions. The early phase focused on digitizing processes, cloud adoption, and data analytics to drive agility and efficiency. By 2020, cybersecurity became a priority, with enhanced threat detection and a streamlined security framework. From 2022 onward, Wipro accelerated AI/ML adoption, embedding intelligent automation into HR, legal, and sales. The launch of Wipro ai360 in 2023, backed with an announcement of $1 billion investment, further reinforced its AI-first vision. AI-driven innovations were categorized across growth, profitability, and experience, with 55 of 109 AI use cases already live at scale. Advt Wipro’s AI strategy includes three models: Partner Solutions: Ready-made AI tools from providers like Microsoft and Avaamo. Customization Model: Adapting third-party AI for specific workflows. In-House AI Development: Building proprietary AI solutions from scratch. Metrics underscore the impact: 270K+ users, 7M+ successful queries, and 70 integrated APIs. The WiNow platform alone has 240K+ users, reflecting strong adoption. With AI embedded across 57 countries and 11 acquired entities, Wipro is setting a […]
Click here to view original web page at cio.economictimes.indiatimes.com
