01 Greater adoption of frictionless digital payment options represents an important business opportunity for restaurants. 02 Restaurant payment innovation still has a way to go to keep up with diner preferences and persistent staffing shortages. 03 PYMNTS Intelligence interviews Toast ’s Michel Rbeiz, General Manager of FinTech, and Susie Riley, Vice President of New Ventures, on why innovations in payment variety and the use of data promise to serve up a growing feast for restaurants well into the future. Today’s restaurant customers crave the convenience of contactless payments, and opportunities abound to provide them. However, the comfort of conventional payment methods, coupled with the challenges of staffing shortages and broader macroeconomic factors, is impacting adoption rates, leaving some restaurants at risk of losing diners to more innovative competitors. Newer technologies such as digital wallets, mobile apps and QR codes can not only satisfy tech-savvy diners but also help streamline operations, reduce errors and, critically, free up staff to focus on enhancing the overall dining experience. To thrive in this competitive, increasingly digital-first landscape, restaurants will need to embrace these modern payment solutions — the missing ingredients for seamless dining experiences. Contactless and Digital Payments: The New Table Stakes in […]