What does physical records management cost the NHS?

Managing physical records is a significant expense for NHS Trusts in England. From March 2025, EDM Healthcare Consulting will kick off a six-month campaign aimed at raising awareness of how these records affect the digital transformation and spending of NHS organisations. Harry Pettet, EDM’s Managing Director and Lead Consultant, tells us more Working in the NHS, we often hear comments from patients and the general public about their surprise that NHS Trusts are still heavily reliant on paper. In contrast, many who work in the NHS remain hesitant to state with any form of confidence that the NHS will ever be fully paperless. Some will even mock and scorn the idea of a truly ‘paperless’ NHS. Regardless of viewpoint, though, most will be taken aback at the idea that most NHS Trusts will operate or outsource the management of warehouses full of paper records. But how about the idea that over the last five years, NHS Trusts in England alone have spent over £1.163 billion on physical records management. At EDM Healthcare Consulting, we’ll be using Digital Health Rewired in March 2025 and April as the Records and Information Management Month to launch our six-month campaign to increase awareness […]

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