Ward and Smith found an ideal remedy to optimize their company operations and performance while staying in tune with the ever-evolving user needs. Leveraging Fliplet’s no-coding, user-friendly design, and integrated features, the firm was quickly able to create a company directory app, affording both attorneys and staff on-the-go access to up-to-date contact information without sacrificing quality. This achievement was celebrated by Fliplet with a case study featuring Charles Collins , Ward and Smith’s Director of Information Technology. In the Fliplet interview, he highlighted the positive effects of the digital platform and spoke about future uses. Here are some notable answers from the Q&A: Why was having a directory app so important to your firm? Initially, it was meant to provide simple contact information, cell phone numbers, work numbers, and email addresses. It has now since expanded, especially as the pandemic pushed us all to begin working more remotely, it has expanded to provide as much information about their co-workers as it can, as far as whether they are in a meeting; whether they are on the phone; whether they’re busy; or, available access to their office location, their practice section, and who their supervisor, for not just our attorneys […]
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