Hoang Quoc Hoa, Director of the Tourism Information Technology Center Vietnam’s tourism sector evolves digitally, with over 60% of domestic and 75% of international tourists booking online, aligning with global trends and enhancing traveler experiences. As 2023 draws to a close, Vietnam ‘s tourism industry is witnessing a significant digital transformation, spearheaded by the Vietnam National Authority of Tourism (VNAT) . Mr. Hoang Quoc Hoa , Director of the Tourism Information Technology Center, emphasizes the need for tourism authorities and enterprises to adapt to the changing global market. This adaptation sees an increase in online bookings, with over 60% of domestic and 75% of international tourists using digital platforms for their travel arrangements. Integrating Digital Platforms in Tourism The digital revolution in Vietnam’s tourism isn’t just about embracing technology; it’s a strategic move towards improving state management, supporting tourism businesses, and enhancing visitor experiences. VNAT’s initiatives include a national tourism app and digital payment systems, aimed at meeting the needs of the modern, digitally-savvy tourist. Challenges and Digital Solutions Post-COVID-19 Post-COVID-19, Vietnam’s tourism faces challenges like business disruptions and changing tourist behaviors. Digital tourism platforms, such as virtual reality tours using technologies like AR, VR, and Big Data, are […]
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