Video Quick Take – Parexel’s Jonathan Shough on Digital Transformation

Welcome to the HBR Video Quick Take. I’m Todd Pruzan, senior editor for research and special projects at Harvard Business Review. We’re here today with Jonathan Shough, chief information officer at Parexel, one of the world’s largest clinical research organizations. Jonathan has more than 30 years of IT experience, and he joined Parexel in November 2022 to drive the development of innovative technologies and solutions to meet customer needs in a constantly evolving and growing clinical trial landscape. Jonathan is here to talk about the importance of digital transformation and its effect on the clinical research industry, as well as the impact modernized technologies ultimately have on patients clinical trials are designed to serve. Jonathan, thank you so much for being with us today. Johnathan: Thank you so much for having me. I’m really excited to be here, and I appreciate you asking me to do this. TP: Thanks, Jonathan. What is a clinical research organization (CRO), and how has technology changed this industry? JS: That’s a great question. First and foremost, a CRO is a contract research organization that provides clinical trial and research services predominantly to pharmaceutical and biotechnology companies, and sometimes non-pharma, non-biotech companies as well. […]

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