(Image credit: Shutterstock / LALAKA) US digital transformation maturity is below the global average Workers don’t have the right tools or training Basic security measures are missing Despite world-class investments in AI and other tech, US businesses are lagging when it comes to digital transformation, new research has claimed. A report from Zoho found as many as two in five (39%) US organizations are still only in the early stages of transformation, with the whole country ranking 1.2 percentage points beneath the global average in terms of transformation maturity. The slow progress is being blamed on security weaknesses and delayed tool adoption, with only 15% of workers feeling that workplace tools meet their expectations – with separate WalkMe research finding only 28% of employees feel adequately trained. US digital transformation is lagging Zoho noted progressing from Level 2 (standardization) to Level 3 (structured operations) could take between three and five years, coming at the cost of $250-500 per employee annually. Reaching Level 4 (optimized digital operations) requires around twice the resources – 10 or more years and $500-1,000 per employee each year. The majority of companies (85%) are still said to be relying on manual task delegation over automation, […]