Unlocking the full potential of observability

As the pace of digital transformation accelerates how can IT professionals manage a volatile and dispersed IT landscape? By James Harvey. Those immersed in the IT sector are certainly well aware that the rapid pace of digital transformation in recent years has heightened complexity within their IT operations. The widespread adoption of cloud-native technologies, in particular, has left IT professionals grappling with managing an extremely volatile and dispersed IT landscape. At present, only a handful of technologists have a comprehensive, unified perspective on IT availability and performance across multi-cloud and hybrid settings. This lack of insight makes pinpointing and resolving performance issues, as well as identifying and rectifying security weaknesses before they affect end users, an incredibly arduous task. The consequence is a never-ending cycle of emergency response within the IT department, with professionals perpetually on the defensive, straining to prevent expensive downtime or a devastating system failure. This situation necessitates a shift in approach from IT leaders, moving from traditional monitoring towards observability in managing and optimising IT availability and performance across their IT resources. Observability empowers IT specialists to maximise their contributions by directing their efforts based on business outcomes and affirming the value of digital transformation […]

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