TTEC Digital Named Major Contender in Everest Group’s 2024 PEAK Matrix® for Mid-market Digital Transformation Services

TTEC Digital , a division of TTEC Holdings Inc. (NASDAQ: TTEC), has been named a Major Contender in the 2024 Everest Group PEAK Matrix® Assessment for Digital Transformation Services for Mid-market Enterprises. The recognition follows TTEC’s earlier designation as a Leader in Everest Group’s 2024 Customer Experience Management Services assessment. The evaluation highlights TTEC Digital’s strengths in delivering value through digital services, client relationships, and strategic market approach. The company’s focus includes leveraging AI, data analytics, and automation to enhance customer experience for mid-market enterprises. Positive Recognition as Major Contender in Everest Group’s 2024 PEAK Matrix for Digital Transformation Services Earlier recognition as Leader in Customer Experience Management Services PEAK Matrix Assessment Negative None. DENVER, Nov. 20, 2024 /PRNewswire/ — TTEC Holdings Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital , announced today that TTEC Digital has been recognized as a Major Contender in the 2024 Everest Group PEAK Matrix ® Assessment for Digital Transformation Services for Mid-market Enterprises. TTEC Digital (PRNewsfoto/TTEC Holdings, Inc.) Everest Group’s PEAK Matrix is a renowned industry benchmark that assesses service providers based on their market impact, vision, […]

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