Troup County, Georgia Pursues Digital Transformation The Georgia County selects GovPilot as provider of cloud-based government management software to streamline operations and constituent services Troup County, Georgia, Jan. 24, 2023 (GLOBE NEWSWIRE) — A transition from paper to digital processes is underway in Troup County, Georgia where local officials have sought greater efficiency in county operations and constituent services. The county government recently partnered with GovPilot , a New Jersey based provider of cloud-based government management software. Officials from Troup County have worked with GovPilot to implement GovPilot’s Report-a-Concern feature which enables residents to report non-emergency concerns such as potholes, overgrowth, and other general code violations directly via a digital form on the county website, or through an app on their phone, called GovAlert. The app, available to residents on Android and iOS devices is easy to use, and routes citizen concerns directly to the relevant county department so that the issue can be resolved quickly. Troy Anderson, Troup County’s Recreation Director said, “I encourage residents to download the GovAlert app on their phones and help us improve Troup County by reporting issues that they come across so we can address them quickly. Digital government services are essential to […]
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