Digital transformation (DTx) is a buzzword we’ve all heard. It means using technology to change the way businesses or governments operate. But here’s the problem: many digital transformation projects, especially in developing countries, fail. Why? Because they focus too much on the technology and not enough on the people, processes and leadership behind it. Why DTx often fails Studies show that as many as 80 percent of these projects fail, not because of bad technology but because of poor planning and execution. There are 23 failure factors why DTx projects fail in some countries due to the “technology-first-approach” (Syed et al., 2023). Many digital projects fail because they don’t address the real issues. It’s like putting a fancy engine in a broken car—it won’t work unless you fix the car first. Here are the common reasons DTx efforts fall short: Weak organizational structure. Teams often lack the necessary skills, and inefficient processes slow everything down. Poor leadership and vision. Leaders may not fully understand the technology, or they fail to communicate a clear vision to their teams. Resistance to change. Employees and managers often resist new ways of doing things because they fear losing control or they simply don’t […]
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