Summary. The most effective companies we interviewed use process mining to generate operational insights at scale, identify process inefficiencies, define targeted actions, and measure process improvements — all of which lead to value realization. It is often a… Post Save Print Process mining has evolved from an academic concept (first published in 2001) to a popular software tool for analyzing, monitoring, and improving process performance. As we have described in a previous article and a book , process mining analyzes logs of enterprise transactional system events to create a detailed picture of the processes, thus providing a digital twin of actual process flows. It is quickly replacing previous observational and subjective approaches to understanding business processes. Process mining began as a tool used to investigate process performance issues on an ad hoc basis, but has evolved into a platform for monitoring and improving operational process execution at scale to drive process efficiency and help realize business value. As an indisputable, fact-based visualization of de-facto process flows, it provides a unique source of truth to scale operational transformation. Our research has focused on the business context and critical success factors behind the success of process mining in large organizations. We […]