This week’s top stories: 1. The Role of AI in Digital Transformation ServiceNow’s Chief Digital Information Officer Chris Bedi writes in this opinion piece that in today’s economic landscape, it is crucial that business leaders are strategic about their investments and understand exactly where to prioritize their digital spending. Artificial intelligence (AI) has rocketed into the mainstream over the last year and its potential is huge. However, capitalizing on such technology requires seamless integration. If harnessed effectively, AI offers tangible benefits in areas such as customer and employee experience, and therefore companies must act now or risk getting left behind. The last few years have paved the way for bigger, better digital transformation . The rise of generative AI and hyperautomation has potential to be a productivity game-changer for those who use it well. Read more 2. Author Admits to Using AI to Write Award-winning Novel An author who won Japan’s most prestigious book award revealed that around 5% of the content in her novel came directly from generative AI. Rie Kudan won the 170th Akutagawa Prize for emerging authors for her novel, Tokyo-to Dojo-to (meaning, Sympathy Tower Tokyo), according to Kyodo (Japan) News. Her novel is set in […]