The Value of Digital Transformation

Illustration by Niyi Adeogun Summary. While 89% of large companies globally have a digital and AI transformation underway, they have only captured 31% of the expected revenue lift and 25% of expected cost savings from the effort. Until business leaders are convinced of the value and confident… “Show me the money!” Cuba Gooding Jr., playing Rod Tidwell, made those words a cultural touchstone in the movie Jerry McGuire . He was not just voicing his concerns about committing to a sports agent, played by Tom Cruise in this case; he was also questioning Cruise’s commitment. Business leaders, shareholders, and board members have increasingly been saying the same thing — albeit using different words — when it comes to their company’s digital and AI transformations. While 89% of large companies globally have a digital and AI transformation underway, they have only captured 31% of the expected revenue lift and 25% of expected cost savings from the effort. That track record begs some tough questions: Is all this digital effort worth it? Do I really need to lead my industry or is being a fast-follower a smarter strategy? Can I create digital and AI capabilities that give me a lasting competitive […]

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