At a celebration for the 2023 SAP Innovation Awards winners in June, the message was combining ingenuity, creativity, and hard work with cutting-edge technologies to help the world run better. Credit: iStock Better together In a time when organizations can seamlessly access the cloud to unearth tools like analytics and artificial intelligence (AI), “collaboration with customers and partners around the globe can drive sustainable, impactful innovation,” Timo Elliott, SAP’s global head of partner digital selling and marketing director, told the audience. Let’s think about the recent past – companies were largely reliant on the people skills of employees to ensure that customers had a pleasant experience. Today, in an age when digital interactions have become commonplace, it appears that satisfaction can be found simply by going to the cloud. But can it, really? The answer is a definitive “No!” Dedicated workers are still required to make a difference. And with the availability of a multitude of software solutions to remedy such issues as manufacturing, supply chain, finance, and procurement, the innovations derived from those applications are done by the people , transforming both industries and society. Real-life transformers That was the overall message conveyed this past June at a […]