The insurance industry’s push for modernization intensifies

The insurance industry is at a pivotal moment as it grapples with technological transformation, regulatory pressures, and the promise of artificial intelligence. Earnix’s 2024 Industry Trends Report surveying over 400 global insurance executives reveals both ambitious plans for innovation and concerning gaps in implementation that could reshape competitive dynamics in the years ahead. As macroeconomic challenges — including inflation, climate change and cybersecurity risks — continue to impact the industry, the pressure to modernize operations has never been greater.

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