The hidden cost of legacy systems: How they hinder ROI and digital transformation

At this point in time, it is essential for one’s company to transform digitally in order to stay competitive and work efficiently. Most organizations will pour money into new modern technologies to heavily improve ROI and operational performance while ensuring they stay relevant in the new digital world. However, there is a barrier that stands in the way of achieving the maximum benefits: legacy systems. Outdated and old software, hardware, and technologies continue to slow down any organization’s positive transformation. To make matters worse, legacy systems tend to derail digital transformation initiatives, leading to additional expenses, hidden costs, and delays. Take, for example, the sunsetting of support for Microsoft Office 2016 and Office 2019 later this year . Using these tools for productivity quickly becomes very expensive as they fall behind current technologies and systems. This process leads to poor feature updates, security gaps, and glaring incompatibility with new technologies. If firms fail to plan, their attempts at modernizing their systems might also fail, leading to disruptions in the organization’s processes. This reality requires firms to increase the pace at which they undergo digital transformation. Relying too heavily on unsupported software because of outdated automation systems can be detrimental […]

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