The great reconciliation: Mitigating technical debt

Organizations must relieve or resolve technical debt to ensure their ongoing commitment to innovation. Credit: iStock/shih-wei The COVID-19 pandemic led to the widespread adoption of various technologies as businesses rushed to digitize their processes to cope with the crisis. However, this adoption came with a natural debt accrual, including operational debt, cultural debt, technical debt, security debt, lock-in debt, and more. With a looming economic downturn, businesses need to look for ways to maximize the benefits of their previous investments and mitigate the impact of that accumulated debt. In many ways, the pandemic magnified an effect that we often see during technology innovation cycles. If we consider the innovation of modern applications and public cloud consumption as an innovation cycle, for example, typically what happens is customers will try to adopt as many best practices as they can from the greater community and fill in the gaps by choosing the best breed of tools. The challenge with this approach is that it is very expensive when you consider the costs of upskilling staff to understand and maintain the best practices as they rapidly evolve and the purchase and selection of best-breed solutions. The pandemic exacerbated this because companies needed […]

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