The modern restaurant industry has always moved fast, but the pace continues to accelerate. Consumer demands are changing at a rapid rate. Macroeconomic conditions cycle quicker and quicker. Supply chains, while showing more stability, are fraught with uncertainty. And yet, the modern restaurant is thriving. The food service industry is forecast to reach $1 trillion in sales this year . We’re seeing younger buyers investing in dining experiences that blend food, convenience, and atmosphere with their values as shoppers. At the same time, QSRs and fast casual establishments are turning to technology to improve operations and customer interactions as they continue to increase output . With that comes a stronger reliance on data which helps nimble restaurants stay ahead of change. With 2025 quickly approaching, now is the time to evaluate the industry’s digital transformation journey over the last nine months to better understand growth opportunities for restaurants heading into the new year. Better Order Accuracy Equals More Satisfied Customers If a customer has a good experience at a restaurant, it will influence their decision to return. Technology is one way to make this happen. Take fast casual and drive-thru for example. Data shows that order accuracy , fueled […]
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