The banking boom: Is digital innovation just a gloss over old systems?

Today Share Mobile Banking, Online Banking, Digital Banking, Neobanks, Challenger Banks, Crypto, Money Management, Trading Apps, FinTech, UK Despite the banking sector’s aggressive push towards digital transformation, a critical oversight threatens long-term growth: the neglect of legacy system upgrades. While financial institutions focus on enhancing front-end digital experiences, outdated core infrastructure could become a major roadblock to scalability, cybersecurity, and regulatory compliance. The 2025 Retail Banking Trends and Priorities Report , published by the Digital Banking Report, provides a comprehensive look into the evolving financial landscape. It highlights key industry priorities, emerging challenges, and the technological shifts shaping the future of banking. According to the report, 52% of financial institutions list enhancing digital experiences as their top priority. Banks and credit unions are rapidly adopting mobile-first strategies, AI-driven customer engagement, and real-time payment capabilities to meet rising consumer expectations. However, only 25% of institutions are focusing on upgrading core banking infrastructure, creating a gap that could hinder long-term sustainability. Legacy System Neglect: A Ticking Time Bomb? The report highlights a concerning trend : while banks are modernising customer-facing technologies, most continue to operate on outdated core systems. Credit unions appear to be an exception, with 45% prioritising legacy system […]

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