Tech Mahindra and LivePerson collaborate to enhance digital transformation and customer experience Pune: Tech Mahindra, a digital solutions company, and LivePerson, a Conversational AI platform have collaborated to revolutionize customer engagement in the financial services and HLS (Healthcare and Life Sciences) sectors. Through the automation of administrative tasks, the partnership aims to Increase operational efficiency Free up staff members to work on more complex problems Improve operational efficiency Drive digital innovation Improve customer satisfaction through AI agents The collaboration highlights the two companies’ shared goal of advancing artificial intelligence (AI)-powered digital transformation and improving customer experience. Through the integration of AI technology and human expertise, the partnership seeks to accelerate time-to-market while providing significant customer service solutions. Tech Mahindra Business Process Services (BPS) can share vast domain knowledge with LivePerson’s AI technology. The partnership will address the particular opportunities and challenges found in the financial services and HLS sectors. It plans to ensure the protection of sensitive data with strict compliance standards and offer individualized customer experiences through recommendations . Also Read – India Gets Its Own Version of Google AI Overviews with Custom Features Tags: Customer Experience Digital Transformation digital transformation and customer experience LivePerson Tech Mahindra Tech […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
