Survey: Employees Want Business Technologies to be More Collaborative

Summary. Microsoft’s latest survey on business trends compiles input from 2,700 employees and 1,800 business decision makers in the United States, United Kingdom, and Japan across job functions to uncover the ways technology is — or is not — helping them do their… The pandemic has cemented collaboration software as the hub for where work gets done, but the daily operations of a business largely happen in other specialized applications, such as software for financial planning, supply-chain management, and managing customer relationships. This can lead to a lot of “invisible” work for employees to bring data, information, and insights to the spaces where colleagues are making decisions and moving projects forward. Microsoft’s latest survey on business trends compiles input from 2,700 employees and 1,800 business decision makers in the United States, United Kingdom, and Japan across job functions to uncover the ways technology is — or is not — helping them do their work. We found that, while advancements in workplace technology can accelerate employees’ ability to take on more meaningful work and reduce office churn, it’s only half the equation in improving worker experience. Employees are looking for tools that enable collaboration seamlessly, automate repetitive work, and guide […]

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