Sponsored by Partner Content That was a key theme of a conversation between Simo Mkhize, Chief Commercial Officer at Telkom , and Scott Bicheno, Editor of Telcoms.com, during Huawei’s recent Operations Transformation Forum (OTF) 2024 event in Istanbul, Turkyie. Digital transformation was a major topic at OTF2024 – and especially digital transformation’s role in helping telcos achieve intelligent operations in the near future. To understand the value of digital transformation to Telkom, it’s first important to understand the telco’s context. Telkom is the third-largest operator in the highly competitive South African market, with more than 20 million customers across its prepaid and postpaid mobile services, plus its fixed network broadband services. “We are a strong market leader in broadband services in the market through our fixed wireless access offerings, which are very competitive and provide good value for money to our customers,” Mkhize said. Despite that leadership position in broadband and the growth of its mobile offerings, Telkom faces stiff competition on both fronts from several other providers. South Africa is the world’s 23rd largest country by population, with more than 63 million people as of earlier this year. Mkhizenoted that Telkom is one of five strong players in […]