Singapore – Singtel today announced the release of the latest enterprise communication solutions from Zoom Video Communications, Inc. to enhance customer service delivery, operational efficiency and support overall digital transformation. Several new solutions will be added to Singtel’s suite of 5G and unified communications (UC) offerings [1] . These services will be progressively made available to enterprises, starting from next month with Singtel’s Zoom Phone Connector where phone calls can be enabled from fixed lines to Zoom Meetings. Other solutions that will enable a more immersive meeting experience amidst rising demand for hybrid working and team collaboration include Zoom One, which encompasses team chat, phone, whiteboard, meetings, rooms, workspace reservation, and more. Available in the future, Zoom Contact Center and Zoom Virtual Agent will engage customers via intelligent digital interactions, and Zoom IQ for Sales will enhance sales productivity. More details on the Zoom solutions can be found in Annex A . UC platforms such as Zoom can also be integrated into Singtel’s Communications Platform-as-a-Service (CPaaS), a cloud-based infrastructure that enables capabilities such as voice, video and messaging to interoperate with business. This differentiating platform allows customers to onboard new services like the Do Not Call functions, Contact Centres-as-a-service […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
