Challenges and opportunities abound for Malaysia and other governments embarking on a digital transformation journey. GovInsider learned from Azrin Azlina Anuar, Head of Visa Government Solutions for Asia Pacific, about the importance of solving problems for the people and for businesses through digital services. Azrin Azlina Anuar (far right), Head of Visa Government Solutions for Asia Pacific, told a public-sector audience in Malaysia that efficient digital government processes for accepting payments and making disbursements would engender greater trust among citizens and businesses. Image: GovInsider Live Malaysia Azrin Azlina Anuar remembers growing up in the town of Subang Jaya in Malaysia, where her parents would walk to the nearby city council office to pay their cukai taksiran land tax. Now that her parents are retired and in their golden years, they no longer need to make this journey. “I was so happy when the local council developed an online portal,” said Azrin. “I basically key in an account number, choose a mode of payment, and I can immediately pay for their cukai taksiran online.” This simple convenience, she said, was just one example of an individual citizen interacting with a public sector agency that has digitalised its services. Azrin, who […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
