CHICAGO , Oct. 5, 2023 /PRNewswire/ — Digital transformation can affect all aspects of a business, and middle market firms are taking it seriously, according to the RSM US Middle Market Business Index (MMBI) Digital Transformation Special Report , presented by RSM US LLP ("RSM") in partnership with the U.S. Chamber of Commerce . In the second quarter of 2023, 77% of surveyed executives said they plan to increase their IT budgets in 2024, and 74% stated digital transformation was the most important area or among the most important areas of investment for their companies. RSM US LLP logo (PRNewsfoto/RSM US LLP) When asked about their main reason for investing more in digital transformation and IT, 25% of executives said to drive business productivity. Twenty-two percent of respondents said improving the customer experience was an important reason for investing in digital transformation and 19% said enabling employees to be as connected and engaged as possible was primary. "Digital transformation has the power to reshape mindsets and strategies to create lasting improvements in an organization," said David Hickethier , principal of the human-centered design practice at RSM US LLP. "We think it’s vital that businesses first understand the challenges and […]
RSM US Special Report Details Digital Transformation Progress, Opportunities in Middle Market
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