Research: Businesses optimistic as they deploy generative AI

Organisations shifting from experimentation to enterprise use cases Credit: NTT DATA GenAI is a megatrend that rivals the evolution of the internet itself – and it is set to transform global enterprises and entire industries. There is no going back. NTT DATA’s landmark Global GenAI Report underscores how the technology is gaining momentum. Almost 70% of all respondents feel optimistic about GenAI, and organisations across industries are starting to apply genAI in ways that make a real difference in the lives of their employees and customers. Long-term game Business leaders are turning their focus from experimenting with GenAI to exploring long-term use cases that transform business performance and workplace culture for the better. Almost all leaders surveyed have already invested in GenAI, while more than 80% have established expert or robust GenAI teams. Furthermore, nearly two-thirds of C-suite respondents, specifically, expect GenAI to be a game changer over the next two years and plan to invest significantly in the technology. However, only 2 in 5 respondents strongly agree that their existing GenAI solutions meet their requirements. Clearly, there’s a need for more complex understanding of business impact and business strategy concerning GenAI solutions, as well as for reskilling and […]

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