Fiserv (NYSE: FI) announced that Republic Bank & Trust Company has selected its DNA® platform to enhance banking capabilities and drive operational efficiencies. Republic Bank, with over $6 billion in assets and 47 banking centers across Kentucky, Tennessee, Indiana, Ohio and Florida, chose DNA for its advanced technology and real-time continuous processing capabilities. The DNA platform, which earned the xCelent Advanced Technology Award from Celent, aims to streamline processes, reduce manual workloads, and enhance productivity. According to a 2024 customer survey, Fiserv achieved a 97% customer satisfaction rate in its level-one client care organization. The partnership represents a significant step in Republic Bank’s digital transformation strategy. Positive Selection of DNA platform by a significant client with $6B in assets 97% customer satisfaction rate in level-one client care Recognition through xCelent Advanced Technology Award Expansion of Fiserv’s market presence in community banking segment Negative None. Insights This announcement represents a tangible win for Fiserv in the competitive core banking platform space. Republic Bank, with $6 billion in assets and 47 banking centers across 5 states, represents a mid-sized regional implementation that aligns with Fiserv’s stated community banking focus. The selection of DNA over competing platforms demonstrates Fiserv’s ability to effectively […]
Republic Bank Selects DNA From Fiserv to Drive Digital Transformation
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