Recently, Digital Commerce 360 B2B interviewed Parts Town chief digital officer Miron Washington, chief information officer Jamie Head, and senior vice president of ecommerce Paul Hancox to explore why ecommerce continues to be a major growth driver and revenue generator and to learn what it takes to successfully lead a company through digital transformation. Editor’s Note: Few distributors across industries truly understand digital commerce and transformation. However, Parts Town stands as a notable exception. As a leading distributor of foodservice equipment parts — including components for commercial cooking, refrigeration, ice, and beverage systems — the company generates approximately $2 billion in ecommerce revenue,. That accounts for about 70% of its total sales. As a digital distributor, Parts Town consistently unveils new initiatives, often on a quarterly basis. In October, the company expanded its presence in the heating, ventilation, and air conditioning (HVAC) industry. To support this growth, it launched Truck Stock. Truck Stock is a new online category providing essential parts, tools, and accessories for HVAC technicians’ service trucks and vans. Recently, Digital Commerce 360 B2B interviewed Parts Town chief digital officer Miron Washington, chief information officer Jamie Head, and senior vice president of ecommerce Paul Hancox to explore […]
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