Ricardo Ivison, Director of Information Technology, AutoZone Digital Transformation caught many companies off guard when COVID-19 pandemic hit hard. Before that, senior executives typically perceived it like a sort of “magical and mysterious” power that could bring enterprises into a whole new era. But with everyone at home, it then became a “must do”, or in some cases, survive. However, once a specific industry term like digital transformation becomes “hyped”, there will be many service providers like consulting firms or vendors trying to hook into the hype by talking about the topic from different angles. I have seen this particularly growing in the AI domain too. But let’s go back to the basics: What exactly does Digital Transformation mean? To be pragmatic and clear, I have come up with the following simple definition: “Digital Transformation is the journey within an organization to transform data from business processes into a machine-readable format so it can be used in value-driven business applications or new business models.” The above definition is simple, but it doesn’t mean it’s easy to execute. Breaking down the key elements of this definition helps unveil the implications to execute it in practice, so let’s be pragmatic: Digital […]
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