Highlights : – Unified digital platform for seamless services. – 7000+ EV chargers, AI-driven power management. Tata Power’s digital evolution began a while ago, but its pace accelerated with the Tata Power 2.0 strategy. This transformation focuses on decarbonization, decentralization, and digitalization, embedding cutting-edge technology across its operations. In the energy transition space, Tata Power deployed 7000+ EV chargers across 530+ cities. Advanced energy modeling tools optimize renewable energy adoption, while remote monitoring enhances the management of solar and wind assets. Customer experience is a priority for the company. The My Tata Power App , serving 12.5 million users, integrates solar, EV charging, and home automation, providing seamless service access. Smart CRM solutions and AI-driven route planning improve customer engagement. Operational efficiency too has soared. AI and ML optimize power generation, billing, and collection processes, while predictive analytics reduce equipment downtime. Automated decision tools streamline coal procurement and renewables management. Tata Power also empowers employees with digital tools. AI-driven HR automation enhances workforce management, while a Digital & AI Academy builds a data-centric culture. IT modernization, including ERP migration and cybersecurity upgrades, strengthens infrastructure resilience. By uniting innovation with sustainability, Tata Power is future-proofing India’s energy sector, delivering smarter, […]
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