Oman: Govt. digital transformation on an upswing

Twilight view of Muttrah corniche in Muscat, capital of Oman. Getty Images Image used for illustrative purpose Getty Images Egypt?s National Telecommunications Regulatory Authority Ministry of Transport, Communications and Information Technology Information, and Oman Investment Authority National Centre for Statistics and Information Muscat: The National Government Digital Transformation Programme – Tahawul – has made impressive strides in enhancing digital capabilities across the public sector. By the end of November 2024, the programme recorded a 73% overall performance, up from 53% in 2023, reflecting the combined efforts of various government institutions. The annual digital transformation report for 2024 released by Ministry of Transport, Communications and Information Technology showed that the average performance across government institutions reached 77%, while governorates recorded 71%. In all, 49 institutions and governorates were assessed, marking a critical step towards building a digitally-enabled and efficient government. For the first time, four government entities achieved an advanced level of digital transformation, accounting for 8% of those assessed. These included Muscat Governorate, the Telecommunications Regulatory Authority, the National Centre for Statistics and Information, and Oman Investment Authority. Between 2021 and 2024, a total of 2,680 out of 2,869 services were simplified, representing a 93% success rate, with 481 […]

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