Jo Lambert joined Olo in July 2023. Some of the biggest pivots in Jo Lambert’s career have come from saying yes to nontraditional opportunities. Early on, she boldly moved from Sydney to New York with a six-month-old to accelerate her trajectory at American Express. It was daunting, but she had a clear vision for her future and refused to let anything stand in her way. She knew she’d find a way to make it work. “You have to be very clear with what you’re willing to do and not willing to do because sometimes people will have their own perceptions based on where you are in your journey,” Lambert says. “You need to advocate for yourself and put what you’re looking for, taking the opportunities as they come. I made one decision, and it changed my life by putting myself out there.” Throughout her career, Lambert has taken on roles spanning corporate communications, strategy, product engineering, and marketing. She’s held leadership positions at American Express, PayPal, and Yahoo. Now, as Olo’s COO, she has stepped into the restaurant tech industry, though her leadership philosophy extends across industries and career levels. A key part of her decision-making process is evaluating […]