When it comes to digital transformation, most businesses focus on new-age technologies and tools that can be used to explore ways to appeal to existing customers and discover newer segment of customers. However, focusing a bit too much on technology and tasks that are a part of a larger digital transformation strategy often leaves out a vital component to successful transitions – the employees within the organisation. Leaders often mistakenly overlook that it is indeed the people in the organisation who need to be enabled to use the technology, feel comfortable and supported in the roles that they would be playing. As a leader, you want people to create agile, cross-functional teams who can punch above their weight and create disruption in the marketplace. The secret recipe for creating such teams lies in understanding that one size does not fit all and there are diverse individuals in an organisation. The idea is to crack the right mix. Employees in an organisation can broadly fall into three categories. The three types of personalities that you should think about are – the 3 I’s – inventors, innovators, and iterators. Each of them would excel in a specific area. Inventors come into […]