Navy Mutual shares its digital transformation journey

Peter Meyers, the vice president of solutions and technology at Navy Mutual, presents the insurer’s digital transformation refresh at the InsurTechNY at Pier 60, Chelsea Piers in New York on March 30, 2023. At the 2023 InsurTechNY Spring conference, Peter Meyers, the vice president of solutions and technology at Navy Mutual spoke during a session on March 30, titled "Journey of a Full Digital Refresh at Navy Mutual." His Ted-style talk outlined the life insurer’s approach to digital transformation and the challenges faced throughout the process. Meyers explained that he knew that every existing process would need to be assessed and analyzed to achieve a high-tech vision for the company. He noted that, as a starting point, security and protection of digital systems was a crucial step in the digital refresh. "When I first came on board, one of the first things we started with was cybersecurity. That’s foundational for everything that comes after it," Meyers said. "[As a] risk-averse life insurance company, we needed to have that in place to make sure that we can build on that, especially as we transition to cloud services."

You may also like...