Redruth-based consultants Headforwards has been working with Cornwall Council on its digital transformation strategy Cornish software firm Headforwards is set to partner with tech giant Microsoft to encourage more local authorities to digitise their operations. The two businesses, alongside Cornwall Council, will host a free online event next Tuesday (November 14), where they will outline how implementing a new digital strategy could help councils to improve services and reduce operating costs. Like this story? Why not sign up to get the latest South West business news straight to your inbox. Redruth-based consultants Headforwards has been working with Cornwall Council on its own digital transformation, which has seen Microsoft software packages integrated into the work down at its contact centre, which takes 2,000 calls a day covering 20 different service areas. Headforwards co-founder Toby Parkins said: “Cornwall Council is an impressive example of how public services and local authorities can create meaningful change, and our ambition for this event is to share with others how they can accelerate their own transformations. “There’s no magic formula, but we are coming together with Microsoft and Cornwall Council to share how deploying the right technologies with the right partners with an ambitious underpinning […]
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