McDonald’s China propels digital transformation with strong API ecosystem management

McDonald’s China propels digital transformation with strong API ecosystem management Its API-first approach has facilitated seamless communication between software applications and has promoted operational coherence and efficiency. To capture the opportunities in a digitalised and connected world, McDonald’s China, which is running one of the largest quick-service restaurant chains in the Chinese mainland, has fully embraced the application programming interface (API) digital architecture both internally and externally, becoming a pioneer in implementing the API-first concept in the market. When it embarked on the design of its new-generation system architecture, the company planned its API Governance Centre and rigorously defined the object domain. It established an API standards and specifications system that aligns with its requirements, guiding the definition, design, and integration of APIs. Artificial intelligence (AI) technology is also introduced into McDonald’s China API design governance, establishing an AI architect expert role with API review capabilities leveraging AI prompt engineering and the comprehensive abilities of large models. In API operation governance, the company supports the configuration and observation of API observability, API traffic control, timeout management, circuit breaking, degrading, and other system stability assurance functions within a hybrid cloud multisite distributed architecture. In the development of API open platform […]

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