Mango, a prominent European fashion conglomerate, is accelerating its digital metamorphosis with the introduction of Lisa, its proprietary conversational generative Artificial Intelligence (AI) platform. Constructed in under nine months, Lisa employs a mix of proprietary and open-source models, specifically trained for Mango’s needs. The platform features a user interface akin to ChatGPT, tailored for the company’s workforce and collaborators. Mango Advances In Digital Transformation With Launch Of Lisa, Its In-House Conversational Ai Platform 1 This move towards generative and conversational AI is a component of Mango’s broader technological overhaul. The focus is on digitising key elements of the industry’s life cycle, including customer interactions, store operations, inventory management, and product development. Jordi Álex, Mango’s Director of Technology, Data, Privacy and Security, stated, “Generative artificial intelligence is an extended intelligence, in other words, a technology that will act as a co-pilot for our employees and stakeholders and that will help us extend our capacities, because technology will either make us more human or will be of no use.” Co-Designing with Generative AI Beyond Lisa, Mango had previously launched Inspire, an image-generating AI platform, a year ago. Inspire aids the design and product teams in sourcing inspiration through various visual concepts, […]