First ever Local Authority Digital Transformation Index furnishes councils facing change with critical data to inform their future technology plans FourNet’s digital channel map uncovers crucial demographic trends and analyses tech usage across every council area in England, Wales and Scotland The first ever Local Authority Digital Transformation Index (LADiT) has been unveiled today by customer experience and digital transformation specialists, FourNet, to assist councils – many of which are facing reorganisation, budget cuts or shared services – with future investment plans. The LADiT Index analyses census information across every local authority area in England, Wales and Scotland and, combined with expert customer experience (CX) analysis from FourNet, charts a detailed course for councils embarking on future digital transformation journeys. The Index reveals that the top three most digital-savvy populations in the UK, ranked as a percentage of the UK average, are City of London (133%), Tower Hamlets (126%) and Lambeth (122%). These council areas have the fewest elderly residents and the highest ratio of so-called “Digital Natives” – those who are comfortable using digital channels – including Gen X, Millennials and Gen Z. Mapped with FourNet’s expert CX analysis, the Index shows that those three local authorities will […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
