Lierman transition team recommendations: improve customer service, boost minority business participation

Maryland Comptroller Brooke E. Lierman (D) returned to the House of Delegates chamber on Feb. 1, 2023, for Gov. Wes Moore’s first State of the State address. Photo by Danielle E. Gaines. Maryland Comptroller Brooke Lierman (D) released a report Monday with dozens of recommendations to improve the state agency of more than 1,000 employees. Some of the recommendations, which came together through her transition team, are proposals Lierman highlighted during her campaign last year such as improving customer service, creating a new website and increasing diversity participation for small and minority businesses. Lierman’s transition team led by Democratic honorary co-chairs former Comptroller Peter Franchot, Secretary of State Susan Lee and Prince George’s County Executive Angela Alsobrooks, focused on six topics in the 45-page report : data and innovation, tax administration and customer engagement, pensions and investment, procurement and the Board of Public Works, local government engagement and public engagement. “The Transition Team’s Report represents a new starting point for our agency,” Lierman said in a statement. “As the 34th Comptroller of Maryland, I am dedicated to working with our new executive leadership team, all Comptroller employees and partners across the state to reimagine how the Comptroller’s Office can […]

You may also like...