Image via The modern workplace is evolving rapidly, with HR technology playing a pivotal role in reshaping workforce operations. Traditional HR processes are being replaced by intelligent, automated solutions that enhance employee experiences and drive efficiency. Few understand this shift better than Debashish Acharya, a leader in HR technology and digital transformation. With nearly two decades of experience, he has played a key role in integrating AI, RPA, and HR Service Delivery (HRSD) to optimize workforce management. As ServiceNow HR Manager at a major global conglomerate, he has spearheaded automation initiatives that have transformed HR systems into agile, cohesive platforms. Building Employee-Centric Solutions with AI and Automation Debashish has shaped HR technology into a proactive, integrated ecosystem, leveraging cloud-based solutions, automation, and analytics to enhance efficiency and decision-making. A seamless HRSD platform has been central to this transformation, ensuring onboarding, leave requests, and benefits management are accessible through a unified employee portal. To improve employee experience, he implemented AI-driven case management and personalized dashboards, reducing response times while empowering employees with self-service capabilities. Consolidating fragmented knowledge bases into a centralized, AI-powered repository has further improved accessibility, reduced HR workload, and ensured employees receive role-based content tailored to their needs. […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
