Known unknowns: how a digital skills audit can help transform your workforce

Firms continue to suffer from a shortage of digital skills and managers are finding that it’s not just the more advanced skills that are lacking. A digital skills audit could help business leaders map the gaps so they can train and recruit appropriately It’s widely accepted that strong digital skills power successful digital transformations . While we’ve seen countless reports warning that companies are lagging in closing digital skills gaps, it’s also becoming clear that many businesses don’t know where those skills gaps are in the first place. Regardless of an organisation’s industry or resources, a digital skills audit might be the first step in making sure that digital transformation goes ahead in a way that makes sense for the business. Organisations that get it right not only avoid costly mistakes in the digital transformation process but can gain insights into their business and culture. Hiten Sheth is director of research and advisory, HR tech and transformation at Gartner. He thinks organisations should prioritise trying to understand the gaps in their workforce and says that begins with developing a thorough understanding of the skills you already have. “There are a few things driving the urgency on digital skills gaps […]

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