Image © Supatman | iStock Public sector digital transformation has been a slow and challenging process. Exacerbated by a lack of funding, many agencies struggle to maintain legacy IT infrastructures or upgrade them Add varying citizen expectations, departmental silos, and excessive bureaucracy into the mix, and it soon becomes clear why the public sector digital transformation lags behind its private counterpart. In some guise or another, digital transformation has been a recurring theme in the public sector for decades. However, partly too because of the nature of government work, there are typically multiple stakeholders involved and agreements on how best to proceed with digital initiatives are not easily or quickly arrived at. As a result, public sector workers (and citizens) become frustrated by the sluggish progress made with the adoption of new technologies , such as cloud computing. Why public sector digital transformation projects fail Though often cited as key, budgetary constraints are only one of many reasons why public sector projects fall flat. Indeed, others are arguably far more damaging. The first reason is a lack of clear vision and leadership. With public sector digital transformation, there’s more at stake than simply improving internal efficiencies or productivity. Successful […]
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