IT leaders’ top 9 takeaways from 2023

CIOs share insights on the lessons they’ve learned this year about balancing operations and innovation, rifts between IT and the business, and how to capitalize on emerging value creators such as generative AI. Credit: XiXinXing / Shutterstock CIOs confronted a host of issues over the past year, with economic, political, and technology events creating both uncertainties and opportunities for organizations across all sectors. Curious about what it all meant, we asked IT leaders to look back on the somewhat tumultuous year and reflect on what they learned. Here are the key takeaways they shared and how those insights will shape their actions as IT leaders moving forward. 1. Tending your existing IT landscape is critical The need to focus on fundamentals was cited as a big takeaway from the past year, with CIOs saying they can’t be as nimble, fast, or strong as their organizations require if the foundational IT isn’t up to snuff. Some admit they learned that the hard way. “This year we had a huge influx of requests, and with that influx we saw the need to better tend to our landscape,” says Ricki Koinig, CIO of Wisconsin’s Department of Natural Resources. “It was hard for […]

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